Enterprise IT Consulting & Systems Integration

24/7 Managed SOC & Threat Defense

Non-stop 24/7/365 security operations center monitoring, detecting, and containing cyber threats with automated SIEM/SOAR pipelines powered by CyBSD, WAFX Layer-7 Web Defense, and BSDTrustGate Zero Trust.

Scope of Work:

• 24/7/365 Non-stop Security Monitoring & Incident Triage with CyBSD SIEM/SOAR
• Web Application Firewall & Layer-7 DDoS Mitigation via WAFX
• Zero Trust Access & Geo-control Policy Enforcement with BSDTrustGate
• Automated Threat Hunting, Vulnerability Auditing & Playbook Orchestration
• Regulatory Compliance Reporting (BSSN CSIRT, PDP Act, ISO/IEC 27001)

Business Value & Impact

• ✓

  Mitigate critical cyber threats before they disrupt business operations

• ✓

  Executive compliance audit reports for company leadership and regulators

• ✓

  Enterprise security posture without the overhead of building an in-house SOC

Cloud Infrastructure & KVM Migration

Design, zero-downtime migration, and cluster deployment from VMware ESXi to the IDVE KVM enterprise cloud fabric, paired with Ceph Software-Defined Storage and IBS centralized disaster recovery.

Scope of Work:

• Seamless Native Migration from VMware OVA/VMDK to IDVE KVM
• Real-Time Virtual Machine Topology & Cluster Map Visualizer
• High-Performance Software-Defined Storage (Ceph OSD, NVMe-oF, & NFS)
• Centralized Backup & Bare-Metal Disaster Recovery with IBS
• Automated Provisioning & Cloud-init YAML Template Engine

Business Value & Impact

• ✓

  Reduce enterprise virtualization licensing costs by up to 60%

• ✓

  Complete data sovereignty in local Indonesian enterprise data centers

• ✓

  Elastic compute and storage scalability aligned with workload growth

Enterprise IT Architecture & Systems Integration

Comprehensive enterprise IT architecture consulting and systems integration, interconnecting the entire IndoBSD portfolio—from compute/storage (IDVE/IBS), corporate communications (IDMBX/IDMG), operations (Ticka/NOCS), to cybersecurity (CyBSD/WAFX/BSDTrustGate).

Scope of Work:

• Enterprise Architecture Blueprint & Digital Transformation Roadmap
• End-to-End System Integration across IDVE, IBS, IDMBX, IDMG, Ticka, & NOCS
• Infrastructure Performance Audit, Workload Profiling & Bottleneck Remediation
• Legacy System Modernization & Proprietary Foreign License Consolidation
• IT Governance, Risk & Compliance (GRC) and Data Sovereignty Advisory

Business Value & Impact

• ✓

  Clear, measurable technology roadmap aligned directly with business ROI

• ✓

  Eliminate infrastructure bottlenecks and vendor lock-in dependencies

• ✓

  Enterprise readiness for rapid, scalable digital operations

NOC Operations & AI Network Telemetry

24/7 enterprise network operations and full-stack telemetry powered by NOCS, delivering deep multi-vendor visibility (MikroTik, Cisco, Juniper, Huawei), visual data center rack elevation, IPAM, and On-Premise AI.

Scope of Work:

• Real-time SNMP v1/v2c/v3, NetFlow/IPFIX/sFlow & Looking Glass Diagnostics
• Multi-Vendor Configuration Automation & In-Browser Web SSH Terminal
• Visual Data Center Rack Layout Elevation & Hierarchical IPAM Subnetting
• Integrated Proxmox VE Cluster & Ceph Storage Health Telemetry
• On-Premise AI Network Assistant (RAG) & Link Flapping Suppression Engine

Business Value & Impact

• ✓

  Proactive issue detection before service interruptions impact end users

• ✓

  Mean Time to Resolution (MTTR) slashed by up to 75% with automated diagnostics

• ✓

  Unified operational visibility across network hardware, hypervisors, and data centers

Corporate Mail & Messaging Security

Implementation and migration of enterprise mail infrastructure combining IDMBX (Mailbox Server, Modern Webmail & Video Meetings) with IDMG (Inbound Antivirus/Spam Gateway & Outbound SMTP Relay with DLP).

Scope of Work:

• Standalone Mailbox Server with Modern Responsive Webmail (IDMBX)
• Inbound Spam & Virus Filtering Gateway with ClamAV Integration (IDMG)
• Hardened Outbound SMTP Relay with Automated DKIM & Outbound DLP
• Integrated Collaboration Suite (Team Chat, Calendar, Drive & Video Meetings)
• Instant Mailbox Migration from Exchange, Zimbra, or cPanel via IMAP

Business Value & Impact

• ✓

  100% data sovereignty and corporate privacy without per-user cloud mailbox fees

• ✓

  Prevent accidental or intentional sensitive data leakage via outbound emails

• ✓

  High-availability mail delivery with robust failover and persistent queues

Enterprise Helpdesk & Service Management

Modernization of enterprise IT service management (ITSM) powered by Ticka, featuring 3-tier escalation workflows, automated SLA tracking, self-service knowledge base, and live chat.

Scope of Work:

• Structured 3-Tier Ticket Workflow (L1 Helpdesk, L2 Technical, L3 Expert)
• Real-Time SLA Health Tracking with Automated Unattended Ticket Escalation
• Self-Service Knowledge Base Portal for Employee & Customer Self-Resolution
• Integrated Live Chat Communication between Requesters and Support Engineers
• Operational Executive Analytics & One-Click PDF Management Reports

Business Value & Impact

• ✓

  Standardize support processes and guarantee SLA compliance across departments

• ✓

  Accelerate incident resolution times through structured multi-tier workflows

• ✓

  Actionable performance analytics to optimize support team resources